Stakeholder engagement

Grindrod continues to build and maintain sustainable relationships with a range of stakeholder groups particularly in relation to long-term strategic direction and focus on sustainability practices.

The group has further improved relationships with key stakeholders as summarised below:

INVESTORS

•	Interim and annual results presentations to investors in Durban, Johannesburg and Cape Town;
•	Summit TV broadcast of interim results;
•	Interim results presentation available as a webcast on the website;
•	All presentations and relevant information is available on the website as well as live SENS and share price feeds;
•	One-on-one meetings with major investors, institutions and analysts;
•	Site visit to the Maputo port facilities;
•	Electronic communication and engagement with a wide range of stakeholders; and
•	Significant improvements in the disclosure in the annual and interim reports.

CUSTOMERS

•	Collective meetings with partners and key customers are held at least annually in Durban, Johannesburg and Cape Town;
•	Cross-marketing within the group is continually explored and implemented;
•	Responses to enquiries received via the website;
•	Quarterly newsletter, brochures and a corporate DVD have assisted in communicating the group services;
•	Participation in conferences/exhibitions such as Africa Rail and Harbour and McCloskey’s South African Coal Exports Conference;
•	Presentations at other local and international conferences;
•	Adverts, advertorial, editorial placed in publications relevant to the group’s customer base;
•	Arranged links from various relevant websites to our own; and
•	One-on-one meetings, both locally and internationally, at operational level.

MEDIA

•	Press announcements;
•	Editorials in relevant publications;
•	Investor feedback presentations and client functions;
•	Interviews with the chief executive officer (television and radio); and
•	Corporate DVD.

GOVERNMENT AUTHORITIES

Meetings and discussions with:

•	The South African Department of Trade and Industry regarding the proposed tonnage tax system;
•	Government of Mozambique relating to the group’s Maputo port investments;
•	Namport regarding the group’s Walvis Bay port investments;
•	Transnet, Port Operations and National Ports Authority (NPA);
•	PetroSA;
•	South African Reserve Bank (SARB); and
•	Financial Services Board (FSB).

NON-GOVERNMENTAL ORGANISATIONS, COMMUNITIES AND OTHER INDUSTRY INTEREST GROUPS

•	Ethics Institute of South Africa;
•	Maritime BEE Steering Committee, the Container Liner Operators Forum, the Association of Shipping Lines, the South African Container Terminal Advisory Board (SACTAB), Association of Ships Agents and Brokers of South Africa (ASABOSA) and South African Association of Ship Operators and Agents (SAASOA);
•	Various communities through corporate social investment programmes;
•	Institute of Internal Auditors of South Africa;
•	Institute of Directors; and
•	Institute of Risk Management of South Africa.

TRADE UNIONS

•	The group has committees and reporting structures in place to engage with various unions and ongoing communication activities. View social performance reportfor further details.

STAFF

•	Internal newsletters, memoranda and the company intranet;
•	Incentivised on-line quiz to encourage employees to understand all group companies; and
•	Career section and job opportunities are posted on the website.

Results announcements, press releases and other updates are communicated to subscribers on the Grindrod website.